Job Description

**Calling all innovators - find your future at Fiserv.** We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Release Manager **What does a successful Release Manager do at Fiserv?** Join Clover as a Release Manager and play a key role in delivering seamless software releases that power the commerce experiences of hundreds of thousands of merchants, from local coffee shops to major stadiums. As part of our Release Engineering and Management team, you'll help orchestrate complex, full-stack releases across custom hardware, cloud-based POS software, and a thriving App Market. If you're passionate about streamlining release processes, building automation, and making a real impact on product quality and user experience, we'd love to have you on the team. **What you will do:** + Manage end-to-end software release workflows by working closely with technical leads, product owners, QA, infrastructure, and external teams to ensure everything runs smoothly. + Identify and drive improvements in how we plan, coordinate, and deliver releases-you're always looking for smarter, faster, and more reliable ways to get code into production. + Track progress and timelines to make sure releases land on schedule with minimal service disruption. + Own the release calendar and keep everyone informed-communicating schedules clearly and coordinating across teams so nothing slips through the cracks. + Flag risks early, manage scope changes, and solve release-related issues before they become blockers. + Run release readiness and milestone reviews to ensure every deployment is backed by thorough planning and stakeholder alignment. + Maintain a well-organized release repository with essential documentation like build procedures, dependencies, and communication lists. + Represent the team in weekly CAB (Change Advisory Board) meetings, sharing details on release scope, timelines, and potential impacts. + Provide guidance to development and QA teams on best practices for source control and configuration management. + Stay curious and collaborative-research new tools and partner with analysts and admins to improve how we manage code, deploy updates, and support our platform. **What you will need to have:** + Bachelors or Masters STEM major (Science, Technology, Engineering or Math), or equivalent combination of experience, education and military. + 5+ years of hands-on experience as a Release Manager working with technical teams developing software solutions. + Experience with DevOps tools such as Git, Jenkins, Gerrit, Phabricator, or Puppet to support build, integration, and deployment pipelines. + Deep knowledge of the software development lifecycle and experience applying Agile, Scrum, and Waterfall project management methodologies. + Experience with environment management, release management, code versioning, deployment methodologies, DevOps practices, and CI/CD tools. + Experience with database design concepts and use of SQL. + Experience with API and Web Services (REST/SOAP). + Excellent problem-solving and communication skills, with the ability to coordinate across technical and non-technical teams. **What would be great to have:** + Previous experience working with Point of Sale (POS) systems or in the payments industry. + Familiarity with automation frameworks and practices in a DevOps environment. + Background in high-availability or business-critical software systems. + Experience coordinating releases across distributed teams or multi-module applications. + A proactive mindset with a passion for improving deployment efficiency and process optimization. **Important info about this role:** + We're better together. This role is fully on-site. **Salary Range** $96,200.00 - $164,900.00 _These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ._ It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion. Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **Our commitment to Equal Opportunity:** Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information. **Note to agencies:** Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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